The Hindu : New Delhi News : Lok Adalats to settle power theft cases

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Tuesday, Mar 10, 2009
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Lok Adalats to settle power theft cases

Staff Reporter

The two-day special adalats will be held on March 14 and 15 at Delhi High Court
Cases involving amounts up to
Rs. 5 lakhs will be taken up

NEW DELHI: Power distribution company BSES will organise special Lok Adalats here on March 14 and 15 for on-the-spot settlement of cases relating to direct theft and dishonest abstraction of energy.

Cases pending in any court or yet to be filed and involving amounts up to Rs.5 lakh will be taken up by the Lok Adalats.

“The special Lok Adalats will be organised from 10 a.m. onwards at the Delhi High Court premises. Consumers can come in person or through their advocates or authorised representatives. They should carry their photo identification and a copy of the bill,” said a BSES official.

BSES Chief Executive Officer Arun Kanchan said: “We expect a good response. We have couriered over 25,000 letters to our consumers. Special arrangements have been made to speed up the entire exercise and cut response time to settle each case. It will literally be a ‘paperless’ Lok Adalat and there will be no physical movement of files. BSES will be deploying software modules which will make the entire customer case data available at the click of a mouse.”

For speedy resolution, BSES has set up four special help desks to guide consumers. Post their “settlement orders”, consumers can pay up their bills at the two specially set up cash counters or at the BSES enforcement office within five days, said a BSES official.

Unique opportunity

“Besides offering consumers a unique opportunity to settle their power theft related disputes and grievances, this exercise will help reduce the incidence of power theft and bring more people into the billing net,” said a BSES spokesperson.

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