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Andhra Pradesh
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Visakhapatnam
He subsequently resigned from HSBC Call Centre Impersonation and cheating cases filed against him VISAKHAPATNAM: The Task Force police on Sunday arrested a youth for allegedly defrauding a customer of HSBC to the tune of Rs. 47 lakhs by online transaction. The case was investigated by the Central Crime Station (CCS) and the Task Force. Task Force sub-inspector Anand Reddy said the youth Rahul Kumar, 26, was working for the HSBC Call Centre here. In September last, he answered the enquiries of a customer, Eva Pagoni, from Greece. The customer revealed the PIN number during the enquiry. The sub-inspector said subsequently Kumar fed a cell number and a false email ID of the customer into the bank’s data. He operated the account and allegedly transferred the money online from the customer’s account. Whenever the bank’s Inward Remittance Team from Mumbai called for confirmation (of the money transfer), he answered on the cell phone impersonating as the customer, Mr. Anand Reddy said. He had allegedly transferred a total of Rs. 47 lakhs to a company he floated as Spectrum Industries of which he named himself a director in the name of Rahul Prasad. He had bought a Tata Safari, cleared credit card dues of about Rs. 3 lakhs and invested money in his father’s business. He had subsequently resigned his job in the call centre. Complaint lodgedThe monitoring officials, who had listened to the taped conversation got suspicious when the customer revealed his PIN number. HSBC’s Fraud Control Unit had lodged a complaint with the police on November 4. After investigations, the Task Force police arrested Kumar from his apartment on the Beach Road. The CCS registered cases under Section 420, Section 419 (impersonation), Section 468 (forgery) and Section 471 (forgery for cheating and submitting fake documents as genuine ones).
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