Andhra Pradesh - Vijayawada   

BSNL panel members seek improvement in services

VIJAYAWADA: The meeting of the Telecom Advisory Committee (TAC) held here on Monday witnessed people’s representatives and TAC members coming out with a number of suggestions for improvement of telecom services in both urban and rural areas in the district. An important suggestion made was regarding the transfer of exchanges in towns located near Vijayawada to the city’s BSNL short distance charging area (SDCA).

However, the officials said there would be no major tariff advantage that would accrue to customers because of such a move. Also, it would be unavoidable for people to use ‘95’ code.

MP Lagadapati Rajagopal and other people’s representatives, TAC members and others addressed the meeting. Bharat Sanchar Nigam Limited’s Krishna telecom general manager John Chrisostom, DGMs Y. Ravindranath (customer service and marketing), T. Padma Rao (rural) and P.V.G. Kameswara Rao (urban) were present.

Nearly 10 members of TAC attended the meeting, while Machilipatnam MP Badiga Ramakrishna had to cancel the programme at the last minute. While some enquiries were made about the broadband services in urban areas and their upgradation, most suggestions came about the enhancement of services in rural areas. The members pointed out that the residents of towns nearer to Vijayawada were keen on reaching their near and dear ones on their landline phones in the city directly, without having to use any code.

Mr. Rajagopal asked the BSNL officials to provide the latest and the best technologies in the city and the district, so that the educationally forward people would be able to use the benefits of advanced technologies more effectively.

Some members stressed the need for erecting additional CellOne towers in remote villages, as there were signal problems coming in the way of local people making proper use of their connections. They said that in some areas, the signal strength was extremely poor, and this should be attended to immediately.

They wanted more measures to be taken by the BSNL officials for increasing mobile penetration in rural areas. There were also complaints about the noise problems in landline phones in some villages. It was pointed out that noise was interrupting callers on landlines in villagers located remotely from the exchange areas.

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