 Online edition of India's National Newspaper Friday, Oct 17, 2008 ePaper | Mobile/PDA Version |
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Tamil Nadu
ALL SMILES: Southern Railway General Manager Rakesh Chopra (right) inspects the upgraded rake of the Kovai Express at the Chennai Central railway station on Thursday. — CHENNAI: Complaints have been received from passengers that side middle berths in sleeper class coaches are most inconvenient, Southern Railway General Manager Rakesh Chopra said here on Thursday. Passengers not only from Southern Railway but from other zones have complained and the administration has taken up the issue with the Indian School of Business, Hyderabad, for its suggestion to make the berths passenger-friendly, he said. The Railway Ministry, which took the decision to manufacture new coaches with side middle berths has been apprised of the issue, the General Manager told newspersons after inspecting the refurbished coaches of the Chennai-Coimbatore Kovai Express. He said additional facilities had been provided in A/C and non-AC chair car coaches of the Kovai Express. The pantry car had been converted into executive day buffet car and a toilet in AC coaches converted into a dressing room with wall-sized mirrors and automatic polishing machines. There was also GPRS provision indicating stations ahead and time on run. In non-AC coaches, additional cushioning for seats, besides cell phone chargers with cell phone holders in each coach had been provided. The cost of refurbishing the AC coach was Rs.4.8 lakh and that of the non-AC one, Rs.3.2 lakh. Mr. Chopra said coaches of the Vaigai Express, Pallavan Express, Venad Express and inter-city express between Chennai and Coimbatore would be upgraded in the next phase with more passenger amenities. So far, Southern Railway had operated 920 special trains in the current year, of which 471 were festival specials. Mr. Chopra denied the allegation that travel agents were cornering a majority of the reserved berths and said with the increase in passenger reservation system centres throughout the country, early closure of reservation was bound to happen.
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