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Sutherland sets up global campus

CHENNAI: Business process outsourcing company Sutherland Global Services, with significant offshore operations in Chennai, Kochi and Mumbai, is setting up its first global campus in Chennai.

The campus will come up in the ITeS/IT corridor of Chennai. When fully operational, the campus will occupy over 10,000 people. It will also house the ‘Sutherland Academy of Excellence,’ a best-in-class global training and development centre for all its employees. Construction of Phase-I of the campus will commence in the second half of this year, says a release from the company. The proposed campus will involve an investment of around Rs. 200 crore over the next three years.

Sutherland, it is learnt, is also planning to set up mini campuses in Madurai, Tiruchi and Tirunelveli.

Within 18 months of its launch in Kochi, the company has increased its headcount to over 1,500 against its original target of 750 employees. The company’s Kerala offshore facility is set to become the hub of back office processing work in the financial services space. Sutherland will double its headcount in Kerala over the next 18 months to over 3,000, the release says.

The company, which has six facilities in Chennai and one each in Kochi and Mumbai, has hired over 3,000 people in India in 2007, thus taking its India headcount to over 11,000 employees. Globally, Sutherland now has over 21,000 employees across its 22 delivery centres in India, the U.S., the Philippines, Canada, Eastern Europe and Mexico.

Sutherland, in the meanwhile, has expanded its presence in the Philippines with the setting up of a new BPO facility in Camarines Sur. The facility was unveiled by Gloria Macapagal-Arroyo, President of the Philippines. This is the company’s fourth BPO facility in the Philippines, after its foray into the country in July 2005. It also has BPO facilities in Manila, Clark and Davao City in the Philippines. The facility in Camarines Sur went live with 400 employees providing a full range of back office and customer lifecycle management services to Sutherland’s Fortune 500 client base. In 2007, Sutherland more than doubled its headcount in the Philippines. The company hired over 3,000 professionals to take its Philippines headcount to over 5,600.

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