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CHENNAI: Oriental Insurance Co. Ltd and MyTVS, the customer-centric car services business division of TVS & Sons, have come together to launch a unique value-added service product called ‘Our Oriental-MyTVS Emergency Roadside Assistance’. Under this service, Oriental Insurance will provide a card to the motor policy holders wherein, the policy holder in case of emergency while travelling on the roadside can avail himself of the facility through a toll-free number. Addressing a press conference here on Monday, Ramadoss, Chairman and Managing Director, Oriental Insurance, said all motor policy holders of Oriental Insurance could avail of the 24x7 emergency roadside assistance from MyTVS at no extra cost. The service would be initially available across Tamil Nadu, Kerala, Andhra Pradesh and Karnataka and would be extended to other parts soon. The Executive Director of TVS & Sons, R. Dinesh, said in case of an emergency, all one had to do was to dial the toll-free/helpline number, and give the location and the nature of the problem. MyTVS would be there within one hour in case of city limits and 120 minutes in ghat roads.
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