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DDA goes for online dealings

By Gaurav Vivek Bhatnagar

NEW DELHI, JAN. 30. The Delhi Development Authority has taken a giant step forward in the field of computerisation by engaging Software Technology Parks of India (STPI) and through them the software giant, Wipro, for carrying out studies and preparing a macro level System Requirement Specification (SRS) documents for it. Both the organisation began working for DDA from this past Monday.

The Commissioner (Systems) of DDA, Sunil Sharma, said these organisations will be helping DDA in development of an Integrated Management Information System covering all fundamentals and have been mandated to provide a comprehensive computer system to the Authority within a span of 15 months which would allow citizens to interact with DDA and obtain status of their dealings online. Also, the system would help integrate various components of functioning within the organisation and thereby allow senior officials to access all relevant information at the press of a button.

Working on the project, STPI and Wipro would increase computerisation in various important stand alone application works such as "Awas" (housing) which maintains all records of allotments made after 2002 and also provides details on payments; "Bhoomi" which is concerned with disposal of land for industrial, residential and commercial purposes and keeps tracks of their accounts, the Land Management Information System, Legal Management Information System and the Receipt and Dispatch module which keeps a tab on all the letters sent and received.

While as of now all these five systems are operational at some level, the new project will strengthen them and also help in their integration. In the case of legal MIS while already around 12,000 court orders have been fed into the computers, the new system will help DDA officials obtain information on the current status of various cases as also information on interim order while sitting on their computers. The information fed into the system every day by the legal assistants would be available through search options by either the date, name of litigants or advocate or case or property name.

Likewise, the LMIS will have a pictorial representation of all the areas under DDA's jurisdiction and help officials see which areas are notified or denotified, and what is the position of payment of compensation or encroachment in any given area. So, through this system the officials will be able to plan new projects well also.

The new project will also cover a number of applications in which the use of computers so far is negligible. It would thus seek to bring about use of computers in project management for the Engineering Department; in the Accounting Department where s use of computers at present is only piecemeal and basically confined to issue of cheques; in materials management; in the Planning functions; in Vigilance; and also in the Personnel Department which has developed a software but is waiting for essential hardware.

Mr Sharma said the idea is to develop a "work flow system" through simultaneous back-end updatations. The linkages would help in people and official access all basic information and do many of their transactions - like accessing details of their property or interest or penalties payable by them -- from any computer anywhere.

Stating that a major benefit of the system will be that it will make monitoring easier as no manual reports will be needed in the future, Mr Sharma said as of now DDA is focusing on "finding the leaders within" to take the project forward as its success also depends on the internal strength of the organisation in adopting the new technology. "As in the case of stenographers who were initially reluctant to use computers but later realised that they were very helpful in their work as they allowed easy editions without having to type the whole text again," Mr Sharma said, adding that gradually everyone would realise that the system would make their job a whole lot easy.

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